Chubbies is a small business and independent retailer. Its four founders own and operate a few small stores in the Bay Area, California but generate most of their revenue from online sales. Seeing as Chubbies does not have a physical store location I decided to visit a rival store brand 'Hollister' on Broadway. Upon entering the store I noticed immediately its dimly lit and fragrant atmosphere. It created a warm sense of being at the beach feeling with its videos of the ocean playing on the wall, acoustic music, beach board shutters and palm tree plants everywhere. Most clothes were folded neatly on vintage wooden tables and to create a more casual vibe the shirts and other garments where hung up in closet looking spaces that were lit with individual overhead lights along the walls. The stores layout was divided down the middle with men's clothing on one side and women's clothing all on the other side to channel traffic smoothly to either sides of the store. Their newest seasonal clothing were sorted neatly and placed in the front and displayed on mannequins and their older winter clothing were tossed in clearance in bins unsorted towards the back of the store. Employees were scattered throughout the store, most of whom were folding clothes while speaking and greeting customers. Very few were standing with nothing to do. After speaking to employees they said that their dress code must consist of Hollister clothing and must be blue, white and beige. I inquired about the overall scent and they said that throughout the day they have a specific fragrance that they spray on all of their clothing so that when customers pick up clothing they smell the subtle fragrance and it urges them to buy not only the clothing but one of Hollister's fragrances to compliment the clothing. Their prices where above those of a normal retail and their newer clothing was most expensive than most of Chubbies mostly due to its 'trendy' well known name brand status but Hollister still able to be affordable to most with a small income. Hollister is a much bigger, older and more established brand than Chubbies and suggests a similar 'laid back' theme like Chubbies but the most noticeable difference between the brands would be that of the way Chubbies and Hollister go about promoting their products. The Hollister store follows a much more elaborate and better designed layout but at the same time carries a prestigious atmosphere where as Chubbies retail store, although I have not been to it, has a very simple and formal store front.
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Chubbies Store |
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Hollister Store |